New Hampshire DMV Warns Of Driver's License And ID Scam

CONCORD, N.H. – The New Hampshire Department of Safety’s Division of Motor Vehicles (DMV) is receiving reports of a text message scam in which recipients are asked to submit personal information.

The DMV has received multiple reports that text messages, appearing to be sent from an official State of New Hampshire email address, informs recipients that their “profile information is incomplete” and asks them to update “NH DMV contact details” by clicking on a link. The link opens to a submission form on what appears to be an official DMV website, with the actual DMV logo. It then asks recipients to submit their driver’s license or state identification number and their name. 

“The New Hampshire DMV never asks for personal information by text message,” said DMV Director John Marasco. “We urge all residents to remain vigilant for scams and encourage anyone who feels unsure about a communication from the DMV to contact our Customer Service line directly at (603) 227-4000.”

Anyone who receives a text message claiming to be from the New Hampshire DMV should not submit any personal information and report the message to the Consumer Protection Hotline at the Consumer Protection and Antitrust Bureau of the New Hampshire Attorney General’s Office at 1(603) 271-3641 or DOJ-CPB@doj.nh.gov. 

Anyone who believes they are a victim of a scam or identity theft should also file a report with their local police department, review personal credit reports, and consider setting up fraud alerts or a credit freeze. Identity theft victims can also file a report with the Federal Trade Commission (FTC) at IdentityTheft.gov or call 1(877) 438-4338.